How the work happens now
Every step, system, and handoff. Who owns what, how many times a year it runs, and where it breaks.
One paid piece of work
You know which job hurts. What you don't know is what it costs you in a year, or whether you're already paying for the fix. Name it and in two weeks I put a dollar figure on it, work out how much of it the software you already pay for can handle, and mark what has to stay with your people. Then I tell you whether to fix it, buy something, build something, wait, or leave it alone.
What you get
Everything stays on one job. You end up knowing what it costs you and what to do about it.
Every step, system, and handoff. Who owns what, how many times a year it runs, and where it breaks.
A conservative number for the hours and money at stake, the assumptions behind it, and what has to be true for it to pay off.
The tools you pay for today, where setting them up right is enough, and where a gap remains.
A small test with a written pass/fail line. Rules about which data gets touched, who reviews the output, and what happens when it's wrong.
Fix what you own, buy, build, wait, or leave it alone. Then the order of work, who you need, and a budget range.
What the arithmetic looks like
These numbers are made up, and I have used a plumbing company because the arithmetic is easy to follow. Yours will look different. What is real is the method: where every number comes from, and which one I argue with hardest.
Say intake runs 40 times a week. Not an estimate from a meeting. We count it, from the phone system, the scheduler, or a week of tally marks by the person who does it.
Say 20 minutes a job goes on chasing the gate code, the model number, and what is actually broken, then keying it in twice. That is 20 minutes that would not exist if the information arrived complete. Doing the job properly is not waste.
40 jobs a week at 20 minutes is about 13 hours a week. Across 50 weeks that is roughly 700 hours a year, or about $23,000 of office time at $35 an hour loaded.
Say 3 jobs a week miss same-day scheduling because the details land too late, and the customer calls somebody else. At an average job of $450 that is about $68,000 a year of work you never booked. Call the job $90,000 a year.
That $68,000 is the one I push back on hardest, because it is the easiest to inflate and it is most of the total. If you would not actually have had the crew free, it is not real, and I take it out. A number you do not believe is worth nothing to you.
Before anyone builds anything, I find out whether the scheduling software you already pay for takes a proper intake form. If it does, the answer is a settings change and a morning of training, and you should not pay me or anybody else to build something.
How it runs
I look at the software you already pay for, and at how the work is done now, before I go anywhere near building something. If the answer is a setting nobody turned on, a call to your vendor, better training, or just doing a step in a different order, that is what I will tell you.
We agree on which job, where it starts and stops, who runs it, who signs off, and what makes a fix worth paying for.
I map how the work happens today: every step, system, and handoff, how many times a year it runs, where it jams, and what your people do twice.
First I check whether software you already own can do it. Only what's left gets tested, using fake or masked data unless you approve real records in writing.
You get the numbers, the risks, and the options, so you can go ahead, change course, wait, or drop it.
Existing software first
Your portals, inboxes, CRM, document tools, scheduling software, and whatever automation came with them probably already cover part of this job. I check what you pay for, how it is set up, and why it is not doing what you wanted.
Turning on something you own, getting your vendor to do it, training your people, or changing the order of the work can all be the right answer. Nothing I recommend has to involve AI.
Decision criteria
The exact measures depend on the job. I write down the numbers and the assumptions behind them. I do not hand you savings claims I cannot support.
Client participation
Outside the Blueprint
If it goes wrong
Compical is new and I am taking on my first clients now. Being early costs you something, because I cannot point you at ten companies like yours that I have already done this for. It also gets you a founding price, and the commitments below.
You get one number for the whole job before anything starts. If it takes me longer than I planned, that is mine to absorb, not yours.
If the first week shows there is no job here worth the money, I say so. You can call it off then too, for any reason. Either way you pay for that one week and anything already paid for the rest comes back.
Before I start we write down, in your words, what the final recommendation has to answer. You are the one who says whether it did. If you say it did not, you do not pay for it, and if you have already paid, I send it back.
No referral fees, no reseller margin, no commission from a vendor. If the answer is that you already own the fix, that is the answer you get.
The work about your business is yours: your numbers, your process, the recommendation. Take it to another firm if you want. I keep the general know-how and I may build software from patterns I see across businesses, but nothing of yours goes into it.
Start here
The call is free and takes 30 minutes. I'll ask what's going wrong, what software you run, who makes the call, and when you'd want it fixed. If I'm not the right person, I'll say so.
Book a 30-minute call