A question you need answered
Should I be using AI for this. My competitor says he automated his intake, is that real. My office manager wants a new system, do we actually need one. You ask, I answer, you decide.
The number you call
Before you sign it, call me.
You call your lawyer about legal questions and your accountant about tax questions. For software and AI, most owners have nobody to ask except the person selling it. I am who you call instead. The first call is free and I spend it learning your business. After that it is $500 an hour.
What to call about
Three things worth picking up the phone for.
The one that comes up most is the contract. Somebody has quoted you, the salesman has answered every objection, and there is nobody in the room who does not get paid if you sign.
A contract you are about to sign
Send me the proposal, the contract, the statement of work. I read it and tell you on the phone what it actually commits you to, what is missing from it, and which parts you are already paying for somewhere else.
A vendor call you want me on
I join the demo with you and ask the things you do not know to ask. Booked in advance rather than on the spot, because I need to read up first.
How it runs
One free call, then a number in your phone.
The point of the free call is that the paid ones are short. If I already know what you run and who does what, you can call me with the actual question and get an answer inside a quarter hour.
- 01
Book the first call
Free, thirty minutes, and it is not advice. The form asks three things: what the business does, how many people, and what you are turning over right now. I spend it learning what you run and who does what, so that when you call in eight months I am not starting with twenty minutes of background.
- 02
You get my number
I tell you what is worth calling me about and what is not. Then you have my cell, and the terms in writing.
- 03
You call when you need me
If I can pick up, I pick up. If I cannot, you get a call back the same business day, by 6pm Pacific, weekdays. That is in writing too.
- 04
Every call ends the same way
I say the time and the number out loud before we hang up, and the card gets charged that day. Then a few lines in writing, same day, at no charge: what you asked, what I told you, what to do next.
What this is not
Things I will tell you I do not do.
- IT support. Not the printer, not the email outage, not the website that went down this morning.
- Building anything, logging into your systems, or configuring your software. This is advice, and it stays advice.
- Legal, tax, insurance, or safety advice. I am none of those, and I will tell you when you need one.
- Training your people on a tool. Ask me and I will tell you honestly whether I can do it, but it is not this.
What I put at risk
Two things I will put in writing.
Compical is new and I am taking on my first clients now. I would rather say that than have you work it out. I cannot point you at ten companies like yours that I have already done this for. What I can do is put something of mine at risk on every single call, which is what the two commitments below are.
Nobody pays me except you
No referral fees, no reseller margin, no commission from a vendor. Nobody pays me to point you at their product. If the answer is that you already own the fix and somebody needs to turn it on, that is the answer you get, and the call ends there.
If it was not worth it, I will not bill you
You hang up, you decide the call was not worth what I charge, you tell me. I do not send the invoice, and you do not have to argue about it. That is on every call, not once at the start.
Start here
Who do you call about this stuff?
The first call is free and takes thirty minutes. I use it to learn what you run and who does what, so the paid calls are short. I am not selling you anything on it, because there is nothing to sell you yet.
Book the free first call